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Tuya WIFI Automatic Window OpenerOS1003 and Wireless Wall Switch
1.The Tuya smart motorized window opener offers convenient window control through the Tuya Smart (Smart Life) app. Connect easily via your phone and control windows remotely. It also supports Amazon Alexa, Google Echo, and Apple’s Siri for seamless voice commands.
2.Package includes: Opener, 1 remotes, 1 Wireless Wall Switch (If a Smart WiFi Temperature & Humidity Sensor and 1 Rain Sensor Sensor are needed, it needs to be purchased separately.)
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Size Parameters
| Rated Voltage | DC24V |
| Current | 1.2A |
| Push Force | 400N |
| Running Trip: | 300-800mm(Customized) |
| Operating Voltage | APP（Standard） |
| Remote Control | |
| Wireless Wall Switch | |
| Wireless Rain Sensor（option） |
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Features a single-chain structure to ensure smooth and stable opening and closing, enhancing the safety and durability of the window; |
Equipped with a travel adjustment button, allowing users to precisely adjust the opening and closing travel as needed, flexibly adapting to different scenarios. |
Optional Wi-Fi control version enables remote operation and integration with smart home systems.
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NOTE:
1.Installation Check: Before installation, carefully read the product manual to ensure that the installation location and method meet the device's requirements. Ensure the power is off during installation to avoid accidents.
2.Power Safety: Use the appropriate power voltage to avoid damage from over-voltage or under-voltage. Ensure the power source is properly grounded to prevent electric shock risks.
3.Regular Maintenance: Regularly inspect all parts of the window opener, especially the motor, gears, chains, or screws, to ensure smooth operation. Lubricate as necessary to prevent failures due to wear.
4.Abnormal Operation: If the electric window opener operates abnormally, such as increased noise, unresponsive controls, or jamming, stop using it immediately, disconnect the power, and contact a professional for inspection and repair.
5.Child Safety: Keep the control switches or remote controls out of children's reach to prevent accidental operation and ensure safety.
If you have any questions,please contact us.
We are committed to providing efficient, safe, and convenient shipping services for our customers. Below is our shipping policy for smart window openers:
1. Shipping Methods
We use reputable logistics companies to ensure the product is well-protected during transit. Depending on the customer's location and chosen delivery method, we offer standard, expedited, and express shipping services.
2. Shipping Costs
Shipping costs are calculated based on the order amount, delivery location, and chosen shipping method. Free standard shipping is available for orders that meet a certain amount. Specific costs will be displayed at checkout.
3. Shipping Time
Standard shipping typically takes 5-7 business days, expedited shipping takes 3-5 business days, and express shipping takes 1-3 business days. Actual shipping times may vary depending on the destination and other factors.
4. Order Processing
Orders are processed and shipped within 1-2 business days after payment confirmation. Processing time does not include weekends and public holidays.
5. Tracking and Notifications
After shipping, we will provide a tracking number so customers can monitor the status of their packages in real-time. We will notify customers of the shipping progress via email or SMS during transit.
6. Damage and Loss
If the product is damaged or lost during transit, please contact our customer service team within 48 hours of receipt. We will investigate promptly and provide a suitable solution, including replacement or refund.
7. Return Policy
If a customer needs to return a product for any reason, please refer to our return policy. The product must be in its original packaging and unused condition. Return shipping costs are borne by the customer unless the return is due to a product quality issue.
8. International Shipping
We offer international shipping services, with costs and delivery times varying by destination country. Customers are responsible for any customs duties, taxes, and other related fees that may apply.
9. Customer Support
For any shipping-related inquiries, please contact our customer service team. We are dedicated to providing assistance and support.
By adhering to the above shipping policy, we ensure that smart window openers are delivered safely and promptly to every customer, enhancing their shopping experience.
