We are committed to providing efficient, safe, and convenient shipping services for our customers. Below is our shipping policy for smart window openers:

1. Shipping Methods

We use reputable logistics companies to ensure the product is well-protected during transit. Depending on the customer's location and chosen delivery method, we offer standard, expedited, and express shipping services.

2. Shipping Costs

Shipping costs are calculated based on the order amount, delivery location, and chosen shipping method. Free standard shipping is available for orders that meet a certain amount. Specific costs will be displayed at checkout.

3. Shipping Time

Standard shipping typically takes 5-7 business days, expedited shipping takes 3-5 business days, and express shipping takes 1-3 business days. Actual shipping times may vary depending on the destination and other factors.

4. Order Processing

Orders are processed and shipped within 1-2 business days after payment confirmation. Processing time does not include weekends and public holidays.

5. Tracking and Notifications

After shipping, we will provide a tracking number so customers can monitor the status of their packages in real-time. We will notify customers of the shipping progress via email or SMS during transit.

6. Damage and Loss

If the product is damaged or lost during transit, please contact our customer service team within 48 hours of receipt. We will investigate promptly and provide a suitable solution, including replacement or refund.

7. Return Policy

If a customer needs to return a product for any reason, please refer to our return policy. The product must be in its original packaging and unused condition. Return shipping costs are borne by the customer unless the return is due to a product quality issue.

8. International Shipping

We offer international shipping services, with costs and delivery times varying by destination country. Customers are responsible for any customs duties, taxes, and other related fees that may apply.

9. Customer Support

For any shipping-related inquiries, please contact our customer service team. We are dedicated to providing assistance and support.

By adhering to the above shipping policy, we ensure that smart window openers are delivered safely and promptly to every customer, enhancing their shopping experience.